A partner pack tells a hotel, agent or operator who you are, what you offer with vehicle classes and photos, your rates and terms, the fastest way to book, what their guests get and proof you can show, in two pages and a rate sheet. Send the same pack with a commission sheet to hotel desks and net rates to agents and operators. Count a partner as active only after a real booking: Irish Transfer works with 47 agencies and operators won since October 2025.
A hotel concierge or a travel agent books you on behalf of their guests, so their reputation travels in your car. Before the first booking they want to know your rates and terms, how to book and that their guests will be looked after. A partner pack answers all of that in one document, and it is the document that decides whether the first email gets a reply.
What goes in a partner pack?
- Who you are: two sentences on how long you have been running, the area you cover and what you are known for, with the licence and insurance named.
- What you offer partners: airport transfers, hourly and day hire, tours and group work, with the vehicle classes and capacities for each, and photos of the actual cars.
- Rates and terms: net rates or commission, payment terms, cancellation rules and included waiting time, all approved by you before the pack goes out. The net rates guide covers the choice.
- How to book: the fastest route, usually an online quote or booking link, plus email and a phone number for same-day work, and the hours someone answers.
- What their guests get: driver and vehicle details before pickup, flight monitoring for airport work, a named contact for the partner, and what happens when a flight is late.
- Proof: real reviews or references you have permission to use, with the source and date, and the names of partners who agreed to be named.
Keep it to two pages and a rate sheet. A concierge reads it between two guests; an agent files it next to twenty others.
Who gets which version?
The same pack with a different rate sheet. A hotel desk passing on your public price gets the commission version; a travel agent or tour operator packaging your transfer gets net rates and the volume rule; a golf operator gets the stay-based rates the golf operators guide describes; a destination management company gets the full set and the insurance certificates, because the DMC guide shows what their clients ask for. The body text stays the same, so a change to your terms is one edit.
How do you make the first booking easy?
The second booking goes to someone else if the pack sends partners to a form that asks for everything twice, or to an inbox that answers the next day. Partners book in the middle of their own work, usually with a guest standing at the desk, so the booking route in the pack has to be the fastest one you have: a link that quotes in a minute, a number that is answered, and a confirmation that comes back with the driver's details while the guest is still there.
How do you count partners who send bookings?
We count a partner as active once they have sent a real booking. A list of contacts is not a result, and neither is a signed agreement.
Mark every booking with the partner that sent it, and look each month at who is sending, who went quiet and who never started. The hotel partnerships guide covers what to do with each.
How do you keep the relationship going?
After the first booking, ask how it went and whether anything should change. Send the new rate sheet before each season, with the date it starts, as the raise prices guide describes. Partners who booked once and went quiet are worth a short message every few months, with something new to offer when you have it: a new vehicle, a new tour, a driver who speaks their guests' language. The Win hotel and agency work page shows how we run partner work for a client, and the B2B partners page what the service covers.
Questions owners ask
What is a partner pack for a chauffeur company?
A two-page document plus a rate sheet that tells a hotel, agent or operator who you are, what you offer, your rates and terms, how to book and what their guests get, so they can send a booking without a call.
Should hotels and travel agents get the same rates?
The same pack with a different rate sheet: commission for a hotel desk passing on your public price, net rates and a volume rule for agents and operators who package your transfer.
What proof belongs in a partner pack?
Real reviews or references you have permission to use, with source and date, the names of partners who agreed to be named, and the licence and insurance named in the introduction.
How long should a partner pack be?
Two pages and a rate sheet. A concierge reads it between two guests and an agent files it next to twenty others.
When does a partner count as won?
After a real booking. A list of contacts and a signed agreement are not results; Irish Transfer counts 47 agencies and operators that have sent bookings since October 2025.