Viator and GetYourGuide sell experiences: private day tours with named stops, golf days, food and whisky trips and scenic drives, where the trip itself is what the traveller buys. GetYourGuide restricts plain transfers; Viator lists them under Airport and Hotel Transfers. Viator charges 29 US dollars per product plus a confidential commission and, since August 2026, sets the retail price; GetYourGuide charges commission by country plus a tax surcharge in some countries since October 2026. Price so the net survives, and settle cancellation, calendar and insurance before listing.
Viator and GetYourGuide sell experiences to travellers who are already planning a trip. A plain airport transfer usually does not belong there, while a day out built around your drivers and vehicles often does, and the difference decides which of your products to list, where, and at what price.
What is the difference between a transfer and an experience?
A private day tour with planned stops, a golf day or a distillery trip is a different kind of product from a transfer, because the trip itself is what the traveller buys. GetYourGuide lists "non-experiential transfers, focused solely on getting travelers from point A to B using a standard vehicle" among its restricted activities. Each platform still decides what it accepts. GetYourGuide shows Transfers among its product categories without saying which qualify, so ask its supplier team before building a transfer listing. Viator lists airport transfers under Airport and Hotel Transfers, which is where Irish Transfer's Shannon Airport to Galway City transfer sits, and plain transfers also sell on the transfer platforms.
Which chauffeur products sell as experiences?
The ones a traveller would choose for the day rather than for the ride:
- a private day tour from the city the traveller is staying in, with three or four named stops and a route that cannot be done by bus in a day;
- a golf day with the drive to the course, waiting through the round and the drive back, sold to golfers who do not want to drive after the clubhouse;
- a food, whisky or wine trip with tastings, where the driver is the reason the traveller can taste;
- a scenic coastal or mountain drive with photo stops, priced per car rather than per person;
- an airport transfer with a stop built in, where the platform allows it, such as a castle on the way from the airport to the hotel.
Each needs a title written the way travellers search, photos of the places as well as the car, and a description of what happens at each stop. The launch guide covers how to test a new product before building the listing.
What is left after the platform's share?
Viator charges a one-time, non-refundable fee of 29 US dollars, or the local equivalent, for every product you submit, then commission only on completed bookings, at a confidential rate; operators report 20 to 30 percent. GetYourGuide charges nothing to list and takes commission only on completed bookings, at a rate by country that it shares after sign-up, plus since 1 October 2026 a digital services tax surcharge on invoices in France, Italy, Spain and the United Kingdom.
what you keep per booking = price − platform commission − your cost of running the trip
The OTA commission calculator puts that figure next to the same trip booked direct, and the OTA price calculator shows the list price that leaves a given net. If the figure is thin, the product may still be worth listing for the bookings it fills on quiet days, but decide that on purpose.
Who sets the price?
On GetYourGuide you do, within a parity rule that stops your own website being cheaper. On Viator, since the supplier agreement that took effect on 1 August 2026, Viator and its channel partners decide the final retail price; you set a net rate and a recommended price, and Viator says it protects the net. The practical rule for a chauffeur company is one retail price per product across every channel, with the net rate as the number you defend; the net rates guide covers how to hold it across partners too.
How do the platforms pay?
Viator pays after the travel date, weekly through PayPal or monthly by bank transfer or Payoneer. GetYourGuide pays monthly by the fifth working day at no extra cost, or twice a month with a surcharge, and may hold payouts until 50 euros is due. Both deduct the commission before paying.
What should you settle before you list?
- A cancellation policy you can live with, matching the platform's options, and the same one across both platforms.
- A calendar that shows only the days you can really run the trip, with the cars and drivers it needs blocked in your own booking system.
- How quickly you confirm a booking, and who does it at weekends, because confirmation speed counts on both platforms.
- Whether the marketplace price undercuts what partners or direct customers pay for the same trip.
- Insurance for the activity as well as the drive: Viator's 2026 agreement makes liability insurance a condition, with minimums by risk and destination according to operator guides.
Who does what?
We choose the products with you, prepare the listings and keep prices and calendars current. You confirm the product is legal and insured, run every trip and handle passenger messages, changes and cancellations inside the platform. The Travel marketplaces page shows how the service runs for a client.
More on each platform
The Viator and GetYourGuide guides cover each sign-up step by step with the 2026 terms, the transfer platforms guide covers where plain airport transfers sell, the Bokun or Rezdy guide when a channel manager starts to pay, and the Bookings from OTAs page compares them all.
Questions owners ask
Can a chauffeur company sell on GetYourGuide?
Yes, with experiences: a private day tour with stops, a golf day, a tasting trip or a scenic drive. Plain transfers from A to B are on its restricted list.
Which chauffeur products sell best on Viator and GetYourGuide?
Day products a traveller chooses for the day rather than the ride: tours with three or four named stops, golf days, food and whisky trips and coastal or mountain drives priced per car.
How should a chauffeur company price an experience on an OTA?
From the net it must keep after commission, which operators report at 20 to 30 percent, with one retail price across every channel. The OTA price calculator gives the list price for a given net.
Who sets the price on Viator and GetYourGuide?
On GetYourGuide you do, within a parity rule. On Viator, since 1 August 2026, Viator and its partners decide the retail price and you set the net rate.
What should be settled before listing an experience?
A cancellation policy you can live with, a calendar blocked in your own booking system, who confirms at weekends, a price that does not undercut partners, and insurance that covers the activity as well as the drive.