A few lines about your business are enough to start.

How we work

How we work, in four steps.

The same shape whether you are buying a set of business cards or a piece of software.

Get a fixed quote A website, day by day
  • Fixed price, not an estimate
  • Revision rounds are named in the scope
  • You own the code and the source files

The four stages

Each stage ends in something you can see.

Every stage has two sides: what we deliver, and what we need from you to keep it moving.

  1. Tell us about it

    A short brief is enough to start. If you'd rather talk, we can arrange a call.

    Ends withA reply the same working day

    Get a fixed quote

    We deliver

    • A confirmation arrives in your inbox straight away, so you know it got through.
    • One of us answers the same working day, usually with two or three questions.

    If you'd rather talk

    Half an hour, no charge. We work out what you need and whether we are the right studio for it.

    • We say what the job would take and cost
    • You leave with a rough range

    From you

    • A few lines about the businessNothing to prepare in advance

  2. A scoped proposal

    A written scope with a fixed price, a list of what is included and what is not, and dates.

    Ends withA written scope with one fixed price

    How changes are handled

    We deliver

    • Fixed price, not an estimate
    • Named deliverables per stage
    • Changes to scope are quoted before they happen

    From you

    • Your signature on the scopeNothing is owed until you sign it.
    • A decision maker on the callsOne person who can say yes, so a question does not wait a week for an answer.

  3. Delivery against milestones

    Work arrives in stages you can see and sign off, rather than in one drop at the end.

    Ends withWork in stages you can see and sign off

    A website, day by day

    We deliver

    • Each milestone is demonstrated
    • Revision rounds are named in the scope
    • You always know what is next

    From you

    • Prompt sign off at each milestoneProjects slow down for approvals more often than anything else.
    • One list per roundRevisions come as one consolidated list per round. The number of rounds is written into the scope.

  4. Handover, then care if you want it

    Source files, print-ready artwork and the site’s code transfer to you. Care plans are optional and monthly.

    Ends withYour files, your code, your accounts

    What moves to you

    We deliver

    • You own the code and the source files
    • A training call for whoever will maintain it

    From you

    • The final paymentOn final payment, copyright in the delivered work transfers to you, along with source files and repositories.
    • A decision on care, if anyCare plans cancel with 30 days’ notice

Conditions for starting

Before the clock starts.

We take two companies into each sprint, so the start date depends on when you get in touch.

The clock starts when your text, photographs and access are in, not when the scope is signed. A late photograph moves the launch by the same number of days.

  • Getting in touch needs none of this. A few lines are enough.
  • Copywriting and photography can be scoped separately.

Website SprintBefore day 1

What starts the clock

  1. Your textWhatever you have. We fit and lightly edit what you send rather than asking you to write to a brief.
  2. Your photographs
  3. Your logo
  4. AccessWe keep technical access only while we work on it.
  5. The page list, signed offA written page list and a fixed price, before design starts.

Day 1When every line is ticked, the ten business days begin.

Website Sprint

Ten business days, day by day

  1. Before day 1Needs you

    Your text, photographs and access

    The ten days start when these are in and the page list is agreed. We send one short list, so nothing is asked for twice.

  2. Days 1 to 2

    Structure and the first design

    What each page has to do, in what order, and the home page drawn in full for a phone and a laptop.

  3. Days 3 to 4

    The remaining page designs and the form

    Up to four page designs in total, and the enquiry form written question by question for your trade.

  4. Day 5Needs you

    Your revision round

    You see everything at once and send one consolidated list. That list is the round in the package.

  5. Days 6 to 8

    Build

    Pages built and filled, the form delivering to your inbox, the editor set up for whoever will change text and images.

  6. Day 9

    Checks

    Real phones, loading speed, keyboard and screen reader, a test enquiry end to end.

  7. Day 10

    Launch and handover

    The site goes live on your domain. A call to show you the editor, and everything moves to your accounts.

Other work keeps its own clock.

Ten business days belong to the Website Sprint. Everything else gets its dates in the written scope; these are the timings we state today.

  • Website Sprint

    One trade, live in ten business days, counted from complete content.

  • Business cards and stationery

    Five to seven working days for artwork, plus the printer lead time.

  • Logo and brand identity

    Three to four weeks for the Mark package, six to eight for a full identity with guidelines.

  • Automation and AI

    Automation work depends on how many systems it has to touch. One workflow at a time, live in weeks rather than months.

The shortest time we state Up to the longest

Changes and sign-off

Every change is priced first. Every round is written down.

When the scope changes

  1. Priced before it startsIf the scope changes, the change is priced and agreed before anyone works on it.
  2. Approved in writingWork outside that scope is quoted separately and only begins once you approve it in writing.
  3. Extra roundsAdditional rounds are charged at an hourly rate agreed before the work is done.
  4. If either side stopsEither side may end a project in writing. Work completed to that point is invoiced pro rata against the milestones already delivered.

How rounds are counted

One on the starting packages for a logo, a flyer and a website, and more on larger scopes. The number is written into every scope, so it is never a matter of interpretation.

Rounds written into each package
Website SprintWebsites
One revision round
Growth WebsiteWebsites
Two revision rounds
MarkLogo and brand identity
One revision round
IdentityLogo and brand identity
Three revision rounds
CardsBusiness cards and stationery
One revision round
Single sheetFlyers and leaflets
One revision round
Folded leafletFlyers and leaflets
Two revision rounds
BrochureCatalogues and brochures
Two revision rounds

PaymentSmaller projects are invoiced half on signature and half on handover. Larger builds are invoiced per milestone. Invoices are due within 14 days and nothing is added to the invoice. Prices for each step are on the pricing page.

Handover and care

Yours at launch, with care only if you want it.

Who owns the files at the end?You do. There is nothing to licence back from us.

  1. On launch day

    What moves to you

    • On final payment we transfer copyright, the layered source files, the print-ready artwork and the site’s code.
    • The domain, the hosting and the site’s code in your own accounts, not ours
    • You get a handover call and documentation.

  2. The first 30 days

    Fixed at no charge

    Anything that breaks in the first 30 days after launch is fixed at no charge.

    In every website packageAfter that, the monthly care plan covers it, or we quote the change.

  3. After that, if you want it

    Monthly care, optional

    Website care
    €79/month£69/month
    Updates, backups, monitoring and small fixes. Monthly and optional.
    Automation care
    from €300/monthfrom £260/month
    Monitoring, fixes after changes in the connected systems, and small adjustments. Monthly and optional.
    • Care plans cancel with 30 days’ notice
    • Sites and systems we build keep running without one.

Stage 01

It starts with a few lines.

Tell us what you need and we will come back with a scope and a fixed price.

Get a fixed quote Prefer to talk? Book a call (opens in a new tab)